We may collect a variety of information from or about you or your devices from various sources, as described below. If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it.
User-provided Information. If you sign up for an account, use our website, or use our Services, you may provide us with your full name, email address, phone number, driver's license, cryptocurrency wallet IDs, transaction details, and associated transactional data.
Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services. If you contact us through social media channels, such as Discord, Reddit, LinkedIn, etc., we will receive your username and your public profile information, as well as any information you send to us through those channels.
Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through third parties such as Indeed, etc. If you do so, we will collect the information you make available to these third parties.
Payment Information. If you make a purchase through our Services, we receive your payment-related information, such as payment card, bank account, cryptocurrency wallet ID, and associated financial and transaction details needed to complete the transaction, which may be collected as applicable by a third-party payment processor on our behalf.
Location Information. When you use our Services, we collect internet protocol (IP) address, which may infer your general physical location.We may also collect the location of your device when your device is running in the foreground or background / when our website is closed. An IP address is a series of numbers that identifies any device, such as a computer or mobile phone, on an internet network. Devices use IP addresses to communicate with each other both over the internet as well as on other networks. IP addresses can change.
Device Information. We receive information about the device and software you use to access our Services, including IP address, MAC (media access control), web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
Usage Information. To help us understand how you use our Services and to help us improve our Services, we automatically receive information about your interactions with our Services, like thepages or other content you view, the searches you conduct, transactions you make, and any content you make public related to our Services. If you are using our Services to mine cryptocurrency, then we will collect information in order to ensure you are receiving appropriate rewards.
Software Updates. We from time to time update the software used to run our Services, which may include software upgrades, bug fixes, patches and other error corrections and/or new features (collectively, "Updates"). When we install Updates, we may have access to any information on or transiting the device. We use this information only for the limited purpose of completing the Updates, troubleshooting, and improving our Services.
Information from Cookies and Similar Technologies. We and third-party partners collect information using cookies, pixel tags, or similar technologies. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser's "Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from our Services, you may not be able to fully utilize the features of our Services.
Information from third party services. If you choose to link our Services to a third-party account such as a separate trading platform or cryptocurrency wallet, we may receive information about you, including your wallet IDs, assets held, and transaction details. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
We use the information we collect:
To provide, maintain, improve, and enhance our Services;
To provide you with earned rewards;
To understand and analyze how you use our Services and develop new products, services, features, and functionality;
To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
To facilitate the connection of authorized third-party services or applications;
To send you push notifications;
To facilitate transactions and payments;
To find and prevent fraud, and respond to trust and safety issues that may arise;
For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;
For compliance purposes, including enforcing our Terms of Services or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
For other purposes for which we provide specific notice at the time the information is collected or which you direct or otherwise consent.
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
Third Party App Integrations. If you connect a third-party application to our Services, like your wallet, we may share information such as your transaction and asset information with that third party.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others' rights, property, or safety.
Consent. We may also disclose your information with your permission.
Aggregate and De-Identified Information. We may share aggregate or de-identified information about users and their use of the Services with third parties and publicly for marketing, advertising, research or similar purposes.
Marketing. We do not rent, sell, or share information about you with nonaffiliated companies for their direct marketing purposes, unless we have your permission.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources.
Location Information. You can prevent your device from sharing precise location information at any time through your device's operating system settings. However, location is core to our Services and without it, you may not be able to successfully use our Services or earn rewards.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals. If you choose not to provide us with information we collect, some features of our Services may not work as intended.
We make reasonable efforts to protect your information by using physical, organizational, and technical safeguards designed to improve the security of the information we maintain. However, as no electronic transmission of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
If you reside in California and have provided your personal information to us, you may request information once per calendar year about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing at the following: firstname.lastname@example.org
Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our Services. By providing any information, including personal information, on or to our website or Services, you consent to such transfer, storage, and processing.
BW Holdings LLC. is responsible for processing your information. If you have any questions, comments, or concerns about our processing activities, please email us at email@example.com or write to us at 4465 S. Mathews Way, Salt Lake City, UT. 84124.
Last Updated: April 20th, 2023